For UK residents
You will be redirected to Medical Travel Shield website.
• *Some countries excluded – for a full list of excluded countries please refer to the policy wording relevant to your procedure type
• Medically essential medical procedures
• Any claim arising from a pre-existing condition, unless directly related to the treatment being sought on the trip
• Any trip contrary to medical advice.
• Treatment that is not carried out in a properly regulated hospital/clinic or surgery.
You will be redirected to Medical Travel Shield website.
For a full list of all benefits please refer to Policy Details
IVF cover inlcudes USA and Canada
Book your appointment if you need dental treatment, plastic surgery, hair transplant, orthopedics, or bariatrics done abroad. After booking your treatment you can buy insurance for your medical travel.
Click “Get a free quote” and provide some information about you, your treatment, and a potential companion. The system will calculate the premium for you.
You can pay for your insurance by card, so it’s simple and easy. When your payment is received, your insurance will be active
Your insurance covers unexpected expenses occurring during your trip, including:
• cost of non-refundable deposit
• cost of an extended stay due to a delayed recovery
• travel and accommodation costs related to a medically essential return trip
Breast augmentation
Rhinoplasty
Mummy makeover
Liposuction (including for lipodema)
Facelift
Brazilian butt lift
Laser eye surgery
Hair transplant
Facial Feminisation
Genital reassignment
Bariatric procedures
Total body lift
Implants
Veneers
Removal of teeth/implants/veneers
Dentures
Cosmetic teeth straightening
General dentistry
Jaw implants (cosmetic)
Jaw realignment (elective)
TMD/TMJ treatments (elective)
Bariatric/Gastric procedures
Orthopedic procedures
Total joint replacements
Cataract procedures
Bladder fulguration
Oncology/Cancer treatments
Cardiac procedures
Organ transplants/donations
Stem cell treatments
IVF treatment
If you are still at your destination and need immediate medical assistance please contact
NGS helpline on +44 (0) 207 183 8910.
The NGS cannot assist with travel disruption.
If you have returned home and need to make an out-of-pocket claim please contact The Medical Travel Shield Claim department
via claims@medicaltravelshield.com
UK residents and companions (must not be undertaking a procedure) traveling with the insured patient under the same
policy. For non-UK residents check for other Clinic Hunter products.
platform dedicated to connecting individuals with reputable and
cost-effective healthcare solutions internationally.
with over 20 years experience foremost broker for
specialist medical insurance programmes
specialized medical travel insurance tailored for individuals
journeying abroad for Dental Treatment, Cosmetic Surgery,
Elective Surgery, or IVF/Fertility Medical Treatment.
Medical Travel Shield insurance for surgery abroad differs from other travel insurance. On top of the standard scope of typical travel insurance, you are covered for:
Medical and Additional Expenses are covered up to £2 million. This extends to if you suffer a life-threatening complication as a result of the planned treatment. Repatriation to the UK is also included.
Costs of your planned surgery are not covered and complications are only covered for life-threatening situations as a result of the planned surgery.
For detailed information check the DOCUMENTS section for the policy summary and policy wording.
Yes, you can buy the insurance for your traveling companions as long as they are also UK residents and not undertaking any procedure themselves.
Medical Travel Shield insurance costs depend on the type of treatment and length of the trip. Please proceed to free quotation to get a quote for your trip.
It is very easy. Just click get a quote and you will be redirected to the quotation page. Next, you provide us with some information about you and your medical trip. The system will calculate the cost immediately and you can pay for the insurance by card. You will receive a confirmation e-mail and all of your documentation is saved within your dashboard.
To claim Medical and Associated Expenses, please contact the Assistance Company using these details as soon as reasonably practicable: Email: ops@northcottglobalsolutions.com or Phone: +44 (0) 207 183 8910.
For all other claims, please contact our dedicated Claims team via claims@medicaltravelshield.com
Our insurance covers one trip, but there is no problem with buying two products. If you know the dates of both trips, you can buy two insurances for each stage of your treatments.
UK residents and companions between 18 and 76 years old. For non-UK residents check for other Clinic Hunter products.
The policy covers travel Worldwide except USA, Canada, Mexico, the Caribbean, and Hazardous Territories for cosmetic, elective, and dental procedures.
If you are traveling for IVF, you can also choose to travel to the USA, Canada, Mexico, and the Caribbean.
You can buy insurance if you are going abroad for cosmetic, elective, dental, or IVF/fertility procedures.
Unfortunately, insurance does not cover complaints or dissatisfaction. However, we do cover a return trip within 12 months following the diagnosis of a complication when in the UK. Please see the Policy Wording for more details.
If you notify Medical Travel Shield prior to the start date on your policy and you have not submitted a claim, you can receive a full refund.
Yes, please contact info@medicaltravelshield.com for any changes you may need to make. Please note, if you are amending the duration of a trip, there may be an additional charge.
You should email info@medicaltravelshield.com with your policy number and the requested changes. Someone will be able to assist you.
If you contract COVID-19 whilst abroad, you can claim towards costs of compulsory quarantine.
If your surgery has been cancelled or postponed, we can issue you with a full refund or arrange for the dates on your policy to be changed.
A Companion is a UK Resident traveling with you, the patient, whom you wish to cover under the same policy. Companion has to meet several conditions:
We do not provide coverage in the USA, Canada, Mexico, or the Caribbean for patients traveling for cosmetic, elective, or dental procedures, due to the nature of the high costs within the medical industry.
Bariatric procedures like gastric sleeve, band, or bypass are classed as elective for this insurance.
Medical Travel Shield policy we do not cover pre-existing medical conditions, so we do not require that you declare them upfront.
The Money and Pensions Service (MaPS) has launched a travel insurance directory of specialist providers on its Money Advice Service website for people with pre-existing medical conditions.
The purpose of the directory is to help consumers with pre-existing medical conditions (PEMCs) better navigate the travel insurance market. The MaPS travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around for alternative providers. In the event that you have had cover excluded by Medical Travel Shield, you may wish to consult the Directory.
However you should be aware that most travel insurance providers will void your insurance if it is known that you are travelling for a medical procedure. Therefore whilst cover for a pre-existing medical condition may be available through other travel policies, another product may not cover you if you are travelling for a medical procedure. You should check before proceeding.
To access the directory please see below:
Website: https://traveldirectory.moneyadviceservice.org.uk/en”
By phone – call 0800 138 7777, they are open Monday – Friday 8am to 6pm
By Email – traveldirectory@maps.org.uk
The insurance covers various benefits related to the medical procedure, but it’s important to note that the actual procedure itself is not included in the coverage. We anticipate that any minor complications arising from the procedure will be handled by your clinic, hospital, surgeon, doctor, or dentist.
All payments for the insurance are required to be conducted online through our secure platform.
Details regarding payout limits and excess amounts can be found in Policy Summary document.
Many travel insurance providers may nullify your coverage if they become aware that you are traveling for a medical procedure. Medical Travel Shield not only offers essential travel insurance for patients but also provides additional benefits tailored to your specific medical procedure. This travel insurance is dedicated to surgery abroad.
It is not necessary, however for individuals to avail themselves of the benefits outlined in our policy, including the possibility of a return trip within 12 months for corrective measures or extended stay due to delayed recovery, they must be listed as insured companions on your policy.
The policy explicitly excludes coverage for patient dissatisfaction. Should you decide to seek additional surgery abroad due to dissatisfaction with your results, any associated costs for the new trip and treatment would not be eligible for a claim under the policy, and you would be responsible for covering these expenses.
If you are at your destination and there has been an emergency that you require immediate assistance with please call our global assistance team at +44 (0) 207 183 8910. Please note this is not for our out-of-pocket expense claims, such as lost or stolen items.
To claim Medical and Associated Expenses, please contact the Assistance Company using these details as soon as reasonably practicable: Email: ops@northcottglobalsolutions.com or Phone: +44 (0) 207 183 8910.
For all other claims, please contact our dedicated Claims team please email claims@medicaltravelshield.com
If you are travelling for longer than 31 days, please call Medical Travel Shield on 0203 409 1236.
Unfortunately, if you are travelling as a patient, the minimum age is 18. We can cover children as companions as long as they are aged over 12 months.
Medical Travel Shield is a single trip insurance. You would need to take out a new policy each time you travel.
If you are ever in doubt whether to choose elective, cosmetic, dental or IVF/fertility, please contact us and we would be happy to help.
Clinic Hunter is a global platform focused on international medical tourism. Our aim is to provide foreign patients (especially from the UK, Scandinavian countries, Germany, the USA) with affordable treatment in Europe (the most common destinations are Poland, Hungary and Turkey). We specialise in such medical branches as dentistry, weight loss surgery, plastic and cosmetic surgery, orthopaedics, hair transplant and eye surgeries. We have been adjusting our business, services, tools, and devices to the needs of potential patients and the clinics that we cooperate with since the beginning of our activity. Thus, we have created an informative professional content about the services that we offer to educate people about the treatments, implemented all inclusive packages (including accommodation and transfers) to make the stay in a destination country as safe and undemanding for patients as possible, we also work on implementing telemedicine and aftercare applications.
ClinicHunter Sp. z o.o. for the puropose of medical travel insurance is Introducer Appointed Representatives of Sure Insurance Services Limited. Sure Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. Its Financial Services Registration number is 402061. Its registered office is 2 White Lion Court, Cornhill, London EC3V 3NP.
Registered in the UK, Company number: 4687399. Insured by certain underwriters at Lloyd’s. The Society of Lloyd’s is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Its Financial Services registration number is 202761. Its registered address is: The Lloyd’s Building, 1 Lime Street, London EC3M 7HA. Claims are administered by Sure Insurance Services Limited. Sure Insurance Services is authorised and regualted by the Financial Conduct Authority. Its Financial Services Registration number is 402061. Its claim address is Claims Office, The Boathouse, Little Hare Plain, Bettenham Lane, Biddenden, Ashford, Kent, TB27 8LL. Registered in the UK, Company number: 4687399. Medical and Associated Expenses are administered by Northcott Global Solutions Ltd. Its address is 22 Bevis Marks, Lonon, EC3A 7JB. Registered in the UK, Company number 07145685. © 2018 Sure Insurance Services Ltd.